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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We only ship to the United States of America.

You can create your account here.

Your orders will be produced and prepared within 1-3 business days. We work with USPS for orders. Cargo delivery time varies according to the region to be delivered; the estimated delivery time is 3–5 days.

You can change your address here.

Once your order has been shipped, you can track it using the tracking number provided in your order status.

Roko Clothing not keep credit card numbers on file.

Your items will be delivered to you in a single package, yes.

If you need to swap an item

Returns and Exchanges

We gladly accept returns. You can return your products within 30 days.

In this case, please contact us with a photo of the product you received. Let us send you a new one for free.

If you see any damage to your order due to production or shipping, please contact us and, let us send you a new item for free.

Please ship to this address: 11011 Longistics Way Ste 200 Raleigh, NC 27560 USA

Please get in touch with us if you encounter any problems.

Please contact us as soon as possible after placing your order to have your address corrected.

Yes, if you notify us before your order is shipped, we can cancel or change it for you.

Free US shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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